This is a none too uncommon problem on newly installed garage doors where the opener might be set to an arbitrary factory setting that doesn t suit the door in question.
Genie garage door stuck closed.
You have an open limit and a close limit on your garage door opener.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
In the down direction if the limit is set beyond the point at which the door closes fully the door will hit the floor and act as if it is hitting something and the safety feature tells it to reverse.
Door starts down then stops before it is closed.
The door won t reach the ground if the maximum level of force is exceeding during closing.
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Check for interference from adjacent photo eye sensors of any brand.
A garage door stuck closed is often the result of misadjusted sensitivity settings.
Check garage door for binding.
Take a few minutes to troubleshoot some built in safeties in your.
If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
If your opener is made before 1993 please click here for important information.
Troubleshoot any problems you may be having with your genie garage door opener including lights blinking door reversing remote issues and more.
Genie garage door opener opening or closing problem fix.
A garage door stuck in the closed position may tempt you to crash on through but don t let frustration get the better of you.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
Press and hold the wall console button until the garage door is completey closed.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.