Look up and see if the screw turns when the motor is running.
Genie garage door opener coupler troubleshooting.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
This one happens to be the screw drive with a carriage that won t lift anymore.
How to fix a genie garage door opener that won t open.
The couplerbetween the screw and the motor goes out now and then.
If this is the reason you will need to reengage the carriage.
The method to reengage the carriage depends on the model of garage door opener you own.
If you experience problems with your genie garage door opener there are several steps you can run through to try to clear up the problem.
Video of the day.
Tighten everything back up and ready to go.
Check that the emergency release cord has not been pulled.
Try making small adjustments.
Your garage door may be disconnected from the opener.
You will hear the motor running but nothing moves.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
You should now be able to operate the door using the genie garage door opener.
This is related to the up limit switch.
Allow roughly 20 minutes for this task.
You may need to give the cord a slight yank to reconnect.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
You might need to loosen the ceiling mount the motor head to get some play and movement.
The teeth on the genie.
See your owner s manual for more details.