Pull emergency release cord and knob toward the motor.
Genie garage door keeps running.
Press and hold the wall console button until the garage door is completey closed.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
You should now be able to operate the door using the genie garage door opener.
Check garage door for binding.
The lenses will most likely be attached to metal brackets attached to the garage door frame.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
This is an easy fix.
Locate the lens on each side of the garage door at the bottom.
Fold a soft cloth around your finger.
Door starts down then stops before it is closed.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
You may need to give the cord a slight yank to reconnect.