Whatever the model if your machine is stuck in a cycle try to reset the ge washer first.
Ge front load washer door lock want power on.
Based on your symptom and details it could have a faulty door lock assembly providing the control is not in a lock mode.
Reach up inside of the unit near where the door lock is and you will feel a small tab at the bottom of the lock assembly.
A power failure or if it was put in the test mode at the factory.
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With the lower access panel removed and the washer unplugged reach up to the door lock and feel for a round release ring and pull it down.
To lock or unlock the control panel press and hold the delay start button for 3 seconds and some models you would press the signal button for 3 seconds.
In this case the washer will pump out and spin after 24 hours but will stay in the final spin.
If the washer was stopped before the cycle was complete.
The stop pause button was pressed to temporarily stop the cycle and was not reset.
The motor may need to be reset if there is a power spike a load that is unbalanced or a disruption in power.
Pull down on it and the door will open.
Be sure that your door is securely shut and if so the door latch behind the front panel of your washer needs to be ordered and replaced because it s not sensing that your door is shut properly.
See the image below for how to do this.
If any of these components fails when the door is open the door won t lock.
The door lock assembly on a front load washer includes a safety switch that detects whether the washer door is closed a latch and a locking mechanism.
Replace the entire assembly if any component fails.
You can unlock the unit by removing the three screws at the bottom front of the unit.
The pause can happen for several reasons including a power failure or if the stop pause button was pressed to pause the cycle and not reset.
To manually unlock the door on this washer you first unplug the washer from the wall outlet and then remove the lower access panel.
If a component fails with the door is closed the door won t open.