If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
Garage door trolley stuck closed.
This relieves the tension.
Garage door is off the track in some circumstances it is possible for the rollers that move the garage door up and down to jump the track.
My 10yr old house has a sectional aluminum door and a 1 2hp craftsman garage door opener.
Lodged garage door track.
Release the door from the garage door opener by pulling the emergency release handle.
I decided to unbolt the chain from the trolley to allow the opener to move again.
This can be a quick fix by identifying the object and then removing it.
If your garage door is closing fully and then reversing to open again then it may be due to a problem with the close limit switch.
Loosen the chain or belt by adjusting the outer nut 4 to 5 turns.
Recently it opened all the way until the trolley hit the bolt that stops it from going any further.
In order to fix this you ll want to make small changes to the close limit setting until the door opener knows to stop once the door has reached the floor.
If your garage door gets stuck when opening this may be why.
To evaluate whether the problem lies with the door or the automatic opener make sure the door is in the fully closed position then disengage the opener trolly from the door by pulling the.
When i disconnected the door it seemed to open and close by hand smoothly.
Run the motor unit from the remote control or door control.
Once it topped out the opener stuck there.
Manually bring the door to the closed position.